Sword Factory actually supports Microsoft Word® documents .
Apple versions of Microsoft documents are supported as
long as they are saved and sent to us on a PC compatible format.
For Open Office documents or other document suites,
do not use the automatic estimate tool! Ask for a full estimate. It is also free but
the estimate will be given by one of our document analysts.
What if I'm not satisfied with the work done by Sword Factory on my document?
You will be refunded within 15 days, via the mean of payment you have submitted to PayPal®.
How safe is the online payment process?
Your payment is entirely handled by PayPal. We don't have access to your credit card information.
We simply deliver to PayPal your 'cart' and its price then we wait for a
notification of payment from PayPal to start processing your document.
What if my document is not delivered within the deadline I paid for?
For Express and Standard packages, a new fee will be computed at
Student rate and we will refund you with the difference.
For Student packages, you'll be completely reimbursed.
What if my document is confidential!
We strongly advise you to change or replace any confidential information with fake text.
For example, use the Find and Replace command in Microsoft Word to alter sensitive information
(like names and addresses) before submitting our document.
Sword Factory concept aims at freeing firms and individuals from the burden of document processing. We think it makes sense to start processing client documents even though our back-office isn't fully integrated yet.